Why Text? Boost Engagement & Connection
In today’s digital-first world, cutting through the clutter of emails, social media, and calls is challenging. MyCloud Messenger redefines customer connection by enabling direct, impactful SMS and MMS messaging with your business’s phone number or toll-free line—even employees’ personal numbers. With text messaging, you reach customers on a platform they value most.
88% of people rank texting as their top phone activity
99% of texts are opened
85% prefer texts over calls or emails
45% of recipients respond to text blasts
Texting Tailored for Business Needs
With MyCloud Messenger, you can manage notifications, schedule deliveries, gather customer feedback, support live interactions, and more. This versatile platform is ideal for:
- Sales & Marketing Promotions
- Appointment Reminders
- Customer Support & Trouble Tickets
- Customer Surveys
- One-to-One Customer Interactions
Seamlessly integrate messaging into your current systems, including Microsoft Teams.
Go Beyond Basic Messaging
With MyCloud Messenger, you get programmable and customizable messaging features designed to support every aspect of your business.
- Textcast: Broadcast news and promotions to customers, employees, or communities.
- Timetext: Schedule timely texts for sales follow-ups, special offers, or updates.
- Survey: Quickly gauge customer satisfaction or interest in new products.
- Series: Keep leads and customers engaged over days, weeks, or months.
- Pathways: Route customers to live agents for enhanced support through interactive responses.
Centralized Management
From our intuitive admin portal, manage conversations, set up campaigns, and monitor engagement seamlessly.
Automated Outreach
Nurture campaigns automatically deliver texts at pre-set intervals, ensuring steady customer engagement.
Message Enable Your Website
Make your website text-friendly. In today’s landscape, a phone number that doesn’t text is as limiting as not having an email address. Stand out with MyCloud’s solutions and bring texting right to your website.
Unified Voice and Messaging
MyCloud Messenger seamlessly integrates with MyCloud Unified Communications, allowing your business phone number to support voice calls and SMS/MMS messaging on one unified platform from a single carrier. This powerful integration enhances customer engagement by letting you manage calls and texts from a single, consistent number.
Perfect for Businesses of All Sizes
MyCloud Messenger scales effortlessly across industries like retail, healthcare, real estate, nonprofits, government, and many more. MyCloud Messenger keeps you connected to your audience regardless of your business size.
Basic Account (2,000 Messages included)
$40 / month / local number
$60 / month / toll-free number
Additional 1,000 Messages
+ $10 (local)
+ $20 (toll-free)
Additional 5,000 Messages
+ $40 (local)
+ $90 (toll-free)
Additional 10,000 Messages
+ $70 (local)
+ $160 (toll-free)
Add-ons
- Additional Telephone Number (local or toll-free): $5.00 per month
- Additional Concurrent User License (one included free): $10 per month